M-Audio Profire 610 Review. When this product works it sounds great! Unfortunately for me, using the Profire 610 has been a horrible experience.
This product is by Avid and I deeply regret ever doing business with this company. My fondest wish is that I had purchased ANY other soundcard besides this one.
From the very start, installing this sound card was nothing short of an absolute nightmare for me. I am not exaggerating when I say I had to install the unit about 15 to 20 times to get any consistent performance.
Once you get the unit working it may be fine for a day or even a week, but the slightest thing can cause the sound card to crash and you have to reinstall it.
That sounds easy right? Oh, just reinstall it. Well it's not exactly a piece of cake. If you plan on recording some music, you better allow about 10 to 20 minutes in case you have to re-install the sound card 2 or 3 times.
When I went to call their tech support, you have to get a code to be able to even speak with a representative. According to Avid, you get one free call to tech support and then you actually have to pay for any additional calls.
This is very ironic considering the rep HUNG UP on me and did not solve my problem.
In my opinion, this is the most problematic piece of electronic equipment I have ever used in my life.
Stay tuned for more of my experiences with M-Audio/Avid